Julie Pilates

TERMS AND CONDITIONS

PILATES CLASSES

• Be respectful and mindful towards each other. Physical, sexual, and verbal abuse, xenophobia, or other kinds of discrimination are not tolerated.
• JULIE PILATES takes pride in providing a safe environment for its participants. No infringement upon said environment will be tolerated. Subject to the direction or the teaching team, a participant may be removed from the class when causing any infringement upon said environment. If a participant is expelled, their current enrolment fee will not be refunded, and they will not be permitted to participate in additional classes.
• Make sure to always be at least five (5) minutes early to class. This is important, both for yourself (to be prepared and ready for your class), but also because for classes starting after 18h (6 pm) on weekdays or during the weekend, students will need to be picked up from the building entrance hall by the teacher. The security team will not permit late arrivals to enter the building. 
• Students can take pictures and/or videos before and after class. When sharing those, please consider asking permission from everyone in the images before sharing said media publicly. However, during class, the use of mobile phones or other recording devices, which might disturb your own and others’ ability to focus, is prohibited.
• Sharing photos or videos of our studios on your social media channels is allowed, but please be mindful and always obtain permission first.
• Photo- and video shots by JULIE PILATES team are the property of « JULIE PILATES» and can be used freely by « JULIE PILATES » for promotional and marketing purposes.
• The organizers reserve the right to change the teachers or artists in the event of illness or any other unavoidable causes.
• For safety reasons, always follow the instructions of the present staff.
• Our professional and experienced teacher will support and guide you, but please know that participation in any class, the exercises and any eventual injury is at your own risk. Always make sure to listen to your teacher and be responsible for your own body and workout.
• To help you avoid potential injury, our experienced staff may use verbal and/or physical corrections to guide you through a safe workout. If you, for any reason, do not feel comfortable with this, please inform the staff before the class begins.
• The organizers will not be held responsible for any damage or injury, however caused, to any person attending the course, nor for the loss of any property.
• Love your space and keep it clean for others who will use it after you.
• All participants must have health insurance.
• All participants must have liability insurance.

PAYMENT TERMS:

• If paying via invoice, we request that students settle the payment within seven (7) days of receiving the invoice. Once the lessons package is finished, a new lessons package must be purchased before attending another class.
• Lessons and/or course fees must be paid in full before the first session of the term, no exceptions.

• All JULIE PILATES courses (Private, Duet and group classes, workshops) are non-refundable for any reason.
• The organizers reserve the right to change the teachers or artists in the event of illness or any other unavoidable causes.
• The organizers reserve the right to cancel or modify any part of the course, or to cancel the entire course. If the organizers cancel the course, and only if this occurs, the organizers will only refund the course fees, excluding any additional cost (e.g..: accommodation and travel expenses). JULIE PILATES has the discretion to determine if reimbursement is warranted in case of unforeseen circumstances.

CANCELLATION POLICY:

• Group class cancellation policy: Cancellation can be made up to 24 hours before the class begins. In the event of early cancellation (more than 24 hours before classes start), credits will be returned and can be reused at a later time (within the class card’s/Subscription’s validity period). Late cancellations (made less than 24 hours prior to the class beginning) will be charged at full price.
• Private lessons cancellation policy: Cancellation can be made up to 24 hours before the class begins. In case of early cancellation (more than 24 hours before classes start), credits will be returned and can be reused at a later time (within the class card’s validity period). Late cancellations (made less than 24 hours prior to the class beginning) will be charged at full price.
• Please note that there is a minimum required number of participants (two [2] participants) for group class to proceed. If the minimum required number of participants isn’t fulfilled, the class will be cancelled. If you booked with a class package, then you will receive your class credit back into your account.
• All purchases are final, but as per consumer rights, you have the right to cancel within 14 days of the date of purchase. This applies to both group and private lesson purchases.

BOOKINGS:

• To guarantee your spot, students are encouraged to register for a class in advance via our online platforms (website or app). Class registrations are open a few weeks in advance. Private classes can be booked online via our booking system or by contacting the administration at info@julie-pilates.com

FACILITIES:

We ask that teachers and students alike take care of our space by keeping it tidy, so that everyone can enjoy our studio. 

The organizers will not be held responsible for any damage or injury, however caused, to any person attending the course, nor for the loss of any property.

MEDICAL CONCERNS:

• Students are obligated to inform us of any injuries they may have so that our teachers can support them in avoiding further injury. Our classes are designed to prevent injury and our teachers are professionals within their field. We provide a safe environment at our studio. Nevertheless, please be aware that there is always a risk of injury when engaging in any form of physical activity. Students are also responsible for exercising responsibly to avoid accidents.